Terms of Service

1. Agreement and product phase

These Terms govern access to LogNormal’s website, development or preview builds, accounts, services, and Founding reservation process. LogNormal is not represented as a finished public product. A working development build exists; the founding round finances completion and hardening.

2. Eligibility and family accounts

An adult with legal capacity may create or control an account and any child learner profile. The adult is responsible for authorization, accurate information, credentials, household members, and permissions granted to tutors, guardians, or institutions. Children may not make Founding commitments or provide payment details.

3. The service

LogNormal is a mathematical training instrument, not a guarantee of grades, admission, certification, professional qualification, or any particular learning outcome. Product content, exercises, interfaces, and development priorities may change as the system is tested and completed.

4. Founding reservations

Founding reservations are conditional commitments governed by the Founding Reservation Policy. No funds are charged or held while the round is open. If the minimum launch condition is met, LogNormal provides at least 72 hours’ notice before attempting the selected one-time charge. If the condition is not met by the deadline, the reservation expires without charge.

5. Licenses and tiers

Every personal Founder tier includes the same core lifetime household product for the life of that product, subject to these Terms and reasonable household-use limits. Higher tiers add structured visibility, advisory participation, proximity, and recognition—not better mathematics. A household license does not include classroom, school-wide, tutoring-business, resale, white-label, API, or commercial redistribution rights.

6. Founder participation boundaries

Founder participation is advisory. No tier grants equity, company ownership, governance, board rights, a veto, roadmap control, custom development, intellectual-property ownership, unlimited access to the team, a service-level agreement, or guaranteed adoption or response.

7. Acceptable use

• Do not access another person’s account or data without authorization.
• Do not probe, bypass, overload, scrape, disrupt, or interfere with security or operation.
• Do not reverse engineer except where a non-waivable law permits it.
• Do not use the service to violate law, infringe rights, distribute malware, harass, or expose learner data.
• Do not resell or share a household license outside its permitted scope.

8. Intellectual property and feedback

LogNormal and its licensors retain rights in the software, mathematics presentation, engine, designs, content, marks, and documentation. A user retains rights in information they lawfully provide. Feedback may be considered and used without creating an ownership, employment, confidentiality, or compensation obligation unless a separate written agreement says otherwise.

9. Privacy

The Privacy Policy explains intended processing and the legal-review items that remain open before production accounts. Parents control product-level sharing and deletion subject to lawful retention.

10. Suspension and termination

Access may be limited or terminated for material breach, abuse, security risk, legal requirement, or discontinuation. Where reasonable, notice and an opportunity to export or address the issue will be provided. Termination does not create ownership or refund rights beyond mandatory law and the applicable reservation or purchase terms.

11. Disclaimers

Preview and development builds may be incomplete, unavailable, or changed. To the extent permitted by law, the service is provided without implied warranties not stated in a signed agreement. Nothing excludes rights or liabilities that law does not permit a party to exclude.

12. Liability

Any limitation of liability must comply with applicable consumer and child-protection law. The final monetary cap, excluded loss categories, and regional carve-outs require legal review and will be stated before these Terms are presented for binding acceptance.

13. Changes, law, and disputes

Material changes will be dated and communicated when required. Final governing-law, venue, dispute, and consumer-redress terms remain pending legal review and will not be inferred from website hosting or the founder’s location.

14. Contact

Support: support@lognorm.al. Legal notices: legal@lognorm.al.